Ordering Online

Ordering by phone

You don't have to purchase online with your credit card at the Draper of Glastonbury website if you don't want to; simply pick up the phone. To place your order, Phone +44(0) 1458 837627 within working hours 8am-5pm Monday to Friday.

Ordering a Catalogue

Draper of Glastonbury also produce a mail order Catalogue featuring the same items as the Draper of Glastonbury virtual store. To receive a free Catalogue simply request one by going to the website contact form page or phone us on 01458 837627.

Ordering by email

Simpy email us to place an order at info@draper-of-glastonbury.com

Factory Shop in Glastonbury

Visit our own factory shop here in Somerset, 8am-5pm Monday to Friday all year round, and see the product being made! We offer free factory tours.

Post

Simply post your order with a cheque, no cash, to our factory address: R J Draper & Co Ltd, Chilkwell Street, Glastonbury, Somerset, BA6 8DB.

Customers from USA and Canada

If you are a customer from the United States or Canada, you can order from our partner sites, which will reduce postage costs.

US Flag  US customers click here

Canadian Flag  Canadian customers click here

If you cannot find what you are looking for there, as they offer a limited selection, you can order directly from us for £15.83 postage. (No VAT).

Locating products

Click on a category at the top of the website to display the products available within it. Once you have found a product you would like to know more about, click on the product title, image or 'read more' button. A new window will display full details for the product.

Making a purchase

If you wish to purchase the product, click the 'buy' button to place the item in your shopping basket (it can always be removed later). To review the contents of the basket click on either the 'shopping basket' or 'checkout' links. Next, select the country you want the order delivered to from the drop down menu. A total price will be displayed, including any tax and postage charges.

To confirm your purchase select the 'checkout' link and input your personal details. Click on the 'confirm & pay' link to enter the secure server. Check that the delivery address and order details are correct and input your credit card details.

Draper of Glastonbury will occasionally offer a promotional discount for special offers. Whilst every effort is taken to ensure all items are in supply, occasionally some items may be temporarily out of stock or we may sell out earlier than planned. If an item is unavailable at the time of despatch you will be advised accordingly. On occasion, an item you have ordered may be backordered. We will notify you as soon as we know an item is back ordered and will deliver it to you as soon as it is back in stock.

All prices include VAT for UK customers.

Security

Draper of Glastonbury’ payment pages are held on Netbanx secure servers. To find out more about the technologies that Netbanx Products and Systems utilise to ensure the security of your transaction, please go to http://www.netbanx.com.

Only if your credit card has been authorized will your credit card be debited. You will receive confirmation of card payment and your unique order number via email. If your card is not authorised you will be given the opportunity to try again or use a different card.